Reference

Terms and Conditions That Govern Your Account

These terms set out the rules under which you open and use your j8o account, including how we process your transactions via UPI, Paytm and PhonePe, how we…

Applies to all account holdersGoverned by applicable Indian lawUPI, Paytm, PhonePe coveredUpdated when rules changeContact us with any question

Browse the lobby Read FAQ

What These Terms Cover and Who They Apply To

j8o Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every person who creates an account on j8o and uses any part of the platform — the lobby, the wallet, the sportsbook or any promotional feature — where access is permitted under local law. By completing registration, you confirm that you have

1
read and accepted every clause here. We may update these terms when regulations, payment rails or platform features change; we will notify you via the email address on your account before material changes take effect. Your continued use of the account after that notice period counts
2
as acceptance. If you disagree with any revised term, you may close your account through the account settings page at any time. Payments made via UPI, Paytm or PhonePe are also subject to those providers' own terms alongside ours.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you believe a rule has been applied incorrectly to your account, our support team is here to…

HOW WE OPERATE

How j8o Handles Your Account Under These Terms

We hold ourselves to clear, consistent standards across data handling, account security and payment conduct.

Data Handling

We collect only the data needed to verify your identity, process payments and meet legal obligations. Your details are stored on encrypted servers and never sold to third parties outside the scope of these terms.

Cookie Policy

We use session and analytics cookies to keep your account session active and to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time without losing account access.

Account Security

Every account is protected by two-factor authentication via your registered mobile number. If we detect unusual login activity, we suspend the session and email you within minutes so you can confirm or block the access attempt.

Data Retention

We retain your account records for the period required by applicable Indian law. Once that period expires and your account is closed, we delete personal data from our active systems within 30 days and from backups within 90.

Who to Contact

For any rights request — access, correction or deletion of your personal data held under these terms — write to our Data Officer via the email in the help desk portal. We acknowledge all requests within 72 hours.

Requesting Changes

To update the name, mobile number or payment method linked to your account, submit a change request through account settings. We verify your identity before processing any change, usually within one business day.

Common Questions About These Terms

The questions below cover the parts of our terms that come up most often — from what happens when we update a clause to how you can dispute a payment decision. If your question is not here, reach us via live chat or the help desk.

These terms apply to anyone who opens an account on j8o and accesses the platform where local law permits. By completing registration, you are confirming you have read, understood and agreed to every clause in this document.

We email you at your registered address before any material change takes effect. The notice period is stated in the update email. If you continue to use your account after that period, we treat that as acceptance of the revised terms.

Go to account settings and select the account closure option. Any pending withdrawals to your UPI, Paytm or PhonePe account will be processed before closure is finalised. We aim to complete this within two business days.

Yes. Submit a data access request through the help desk portal or email our Data Officer directly. We acknowledge all requests within 72 hours and fulfil them within the timeframe required by applicable Indian law.

Raise a formal dispute through the help desk portal and attach your payment receipt — whether the transaction was via UPI, Paytm or PhonePe. Our team reviews the case and provides a written decision within five business days.

We apply two-factor authentication, encrypted data storage and real-time session monitoring. If a suspicious login is detected, your session is suspended immediately and you receive an alert email so you can secure your account.

Access depends on local law and is available only where local law permits. It is your responsibility to confirm that using this platform is lawful in your specific state or territory before opening or continuing to use your account.

Terms and Conditions That Govern Your Account

Reach Us About These Terms

How j8o Handles Your Account Under These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Who to Contact

Requesting Changes

Common Questions About These Terms

01 Who do these terms apply to?

02 What happens when j8o updates these terms?

03 How do I close my account if I disagree with a term?

04 Can I request a copy of the data j8o holds about me?

05 What is the process for disputing a payment decision?

06 How does j8o protect my account under these terms?

07 Does access to j8o depend on where I am located?

Related Pages